Mediators talk with disputants jointly and/or separately during courteous and relaxed sessions in neutral settings. During this process with the appropriate facilitative approach, effective, satisfactory, and workable solutions that result in a wise agreement can often emerge. All of our mediators have a wide variety of techniques that can be used to resolve issues, have specialized training in their areas of practice and are familiar with the current state of the law with respect to court decisions in the area.

9 NORMS of Mediation

1. Disputes do not have to end in a win/lose situation. Conflict is best managed and solved by non-judgmental mediation.
2. In mediation, confidentiality is greater than it would be through litigation or in court.
3. Mediation is facilitative.
4. Mediators are impartial third parties with no vested interest in the outcome.
5. The mediator's job is to listen and help facilitate the parties to work out solutions that are relevant and meaningful.
6. Clients are given time to voice their concerns. As a result, clients feel empowered and satisfied throughout the process.
7. Mediation can be viewed as early neutral evaluation thus allowing counsel and their clients to make an informed decision.
8. Mediation is less time-consuming and certainly less costly than the traditional adversarial approach.
9. The parties are more likely to adhere to an agreement arrived at in Mediation.